Exciting times for the AI automation community! The WhatsApp Business Calling API is now in beta, opening up fresh possibilities for integrating voice calls into your automated workflows. Whether it's user support or lead engagement, this API can enhance how you connect with customers.
🔑 Key Features:
VoIP Integration: Combine automated workflows with voice interactions—perfect for AI-driven customer service.
Consent-Based Automation: Maintain user privacy by automating permission requests for calls, once every 24 hours.
Use Cases for Automation: Ideal for automated customer support, sales follow-ups, or even voice-enabled marketing campaigns. IVR integration allows for efficient call routing.
Currently in beta in Brazil, Mexico, and India, with a full rollout in 2025. This API can take your AI automations to the next level. Ready to try it out? Check out Infobip for more details.
💬 What automations would you build with this? Let's brainstorm in the comments!