To make the most of a CRM, you need to have the right data in it. This can be a challenge for many firms (big and small) and can limit the CRM's capabilities. I've found that Wealthbox makes it easy for both big and small firms to input the necessary data, either manually or through secure API integrations. I use Wealthbox as my main tool for managing client relationships and running my business, while others may prefer different software for investment management or financial planning. It's like my home base for my advisor workstation. And, they're based in PVD, so shout out to the waterfires

@Marcella Toronto Whale hunters!

Altruist dropped a template function in their onboarding workflow a few weeks ago. You can use their esignature platform and billing within the custodian platform.

😂

@Daniel Prevett Circled in the screenshot above. Loose vs Lose

My Two Satoshi's: Streamlining business processes for advisors with various tech tools available is critical for efficiency and client satisfaction. Client data serves multiple purposes throughout the client-advisor relationship, from onboarding for KYC and compliance to setting up investment accounts with custodians. However, currently, this data is often scattered across different platforms, leading to inefficiencies and potential data discrepancies. To enhance the advisor experience, there should be a central repository for client data, ideally within the CRM. This data should be easily accessible and portable to other tools in the tech stack, ensuring a single source of truth for client information. Additionally, the CRM should support dynamic updates to reflect changes in clients' lives. Advisors should have the ability to aggregate client data within the CRM and generate reports on custom fields dynamically. For instance, generating reports comparing existing client mortgage rates to market rates can present actionable planning opportunities. Furthermore, integrating financial planning apps with CRMs should be seamless, eliminating the need for clients to set up multiple passwords and authentication processes. Simplifying data transfer between these tools would enhance the advisor-client experience and improve workflow efficiency. There's also an opportunity for fintech companies to innovate by empowering virtual note-takers to extract relevant data points during client calls and automatically inputting them into the CRM. This would streamline the data gathering process, enabling advisors to focus on analysis and client interactions rather than administrative tasks. While this vision requires evolution in planning tools and custodian platforms, the industry is moving in that direction, paving the way for a more integrated and efficient advisory process.

While I may speak in the colloquial dialect of "Dude, Bro," I try to keep my formal writing professional and articulate. Plus I've lost thousands of nights sleep obsessing over the advisor and client experience in an effort to just "Do Better" as an evolving industry. That's the roadmap. Plug Into the CRMs. Optimize the data feeds, enhance the reporting so advisors can easily identify opportunities and port these planning opportunities into their planning software or custodian of choice, depending on the clients needs.