It comes down to two things: 1️⃣ Responding quickly—Most customers won’t wait around if you don’t answer. They’ll move on to the next option. Answering the phone needs to be your TOP priority. 2️⃣ Crafting better offers—Your offer should be so good that a customer would feel stupid saying no. If your offers aren’t clear and irresistible, you’re making it easy for them to go elsewhere. 🎥 Watch this quick video where I break down these two mistakes—and, more importantly, how to fix them. Let me know in the comments: What’s one thing you could change RIGHT NOW to make your business the obvious choice for customers? Let’s help each other grow—drop your thoughts below! 👇

When I first started, I thought I had to do everything myself—every call, every job, every decision. But guess what? That mindset wasn’t just burning me out; it was holding my business back. Scaling isn’t about working harder; it’s about working smarter. Delegating, building systems, and letting go of the “I have to do it all” mentality changed everything for me. 🎥 Check out this short video I made on the BIGGEST mistake I made while scaling—and how you can avoid it. Let me know in the comments: What’s ONE thing in your business you’d delegate right now if you could? ⬇️

Hey everyone! I just shared a video on one of the most important lessons I’ve learned in business: you can’t scale if you’re doing everything yourself. Delegating fieldwork or smaller tasks might feel costly at first, but it frees you up to focus on what truly drives growth—higher-value activities that move the needle. 💡 Pro Tip: Before delegating, calculate your opportunity cost. Ask yourself: What’s the value of my time spent on growth versus handling day-to-day tasks? I’ll be in the comments sharing how I personally track and optimize this to make sure I’m always moving the business forward. Let’s talk about what you’re delegating right now—or what you’re struggling to let go of. Drop your thoughts below, and let’s work through it together! 👇

Hey Service Thrive Community! 👋 We're excited to announce that our next Live Q&A is happening on the 21st, and we want to make it as impactful as possible for all of you. This is your chance to get answers to the questions that matter most to your business growth. Whether it's about scaling strategies, team building, marketing tactics, or operational efficiencies—we're here to help! How You Can Participate: - Vote in our upcoming poll to let us know which topics you're most interested in. - Submit your questions by commenting below or sending me a direct message. Let's make this session as engaging and insightful as possible. Your input will shape the discussion, ensuring we cover the topics that will help you scale your home service business to new heights. Don't miss out on this opportunity to learn and grow together! 🚀 Looking forward to an amazing session on the 21st. Stay ambitious, Mike

Hello Service Thrive Community! Hope you're all gearing up for a productive day! 🙌 Today, I want to dive into a game-changing principle inspired by Alex Hormozi: Providing AMAZING Value. This isn't just about doing a good job—it's about delivering such exceptional service that your clients can't help but rave about you. Ask Yourself: - What can you do today to add extraordinary value to your clients? - How can you solve problems they didn't even know they had? Why This Matters: When you consistently over-deliver, you don't just win customers—you create advocates for your business. This is the key to scaling your home service business faster than you ever thought possible. Action Steps for Today: 1. Identify a Unique Value Proposition: What sets your service apart? Make it the cornerstone of your customer experience. 2. Implement Unexpected Extras: Surprise your clients with something they didn't expect. It could be a follow-up call, a thank-you note, or an added service. 3. Gather Feedback: Reach out to your clients and ask how you can serve them better. Use this information to continually improve. Let's Engage: 👉 Share one strategy you've used to provide amazing value that helped you scale your business. 👉 What challenges are you facing in delivering exceptional value, and how can we as a community help? Looking forward to hearing your insights and fostering a discussion that propels us all forward! Together, we'll not only meet but exceed our growth goals. Stay remarkable, Mike