In our continuous effort to provide you with the best service possible, we have made the strategic decision to upgrade our CRM system. This move comes after a series of unresponsive actions from our current provider, which has hindered our ability to serve you to the best of our ability.
In the last 5 days we've been trying to resolve the issues of our current CRM provider (they are not sending out messages) - they have been MIA and unresponsive. We reached out via internal IT ticketing system, internal message board, Facebook, LinkedIn, email, messenger, messenger call etc so I was waiting until Monday to see if we got any progress and we got none.
So for past 24 hours I've been working on what was next - and even though "shutting down" was an option, I forgot that I discussed the possibility of upgrading my system to a software that my original colleague (who set me up with the original FUBots) introduced to me. He wanted me to upgrade in the past but I told him I did not want to disrupt what was going on with my client base.
Well now we've faced a point where we have no choice since the CRM provider is not delivering and something I've been putting off - I've decided to move forward and implement.
Now I know this is not ideal for you but at this point we cannot do anything with the status quo.
However to make up for this, I negotiated a lower price point, a more "free" usage opportunity (so you're no longer limited on how many texts, emails, ringless vmails, calls, etc you make) and way better integrations (like autopopulating your company's name into the scripts etc). Also easy PLUG AND PLAY into your current lead systems (like KVCore.)
So right now we're upgrading to a new system and insetad of it being $199.00/month, it will be $99.00/month. And instead of you being limited on your usage, you have control of your usage based on your own budget.
I also negotiated a free trial for you since there's a transitional stage so you have time to migrate over.
Also, due to this change in direction, I am willing to volunteer my time to help you move any of your leads that you already uploaded over to save you time energy and effort.
Summary:
Here's What You Can Expect:
Enhanced Features and Integrations: The new system offers superior functionalities, including unlimited usage opportunities and better integrations, such as autopopulating your company's name into scripts, and easy plug-and-play into your current lead systems like KVCore.
Cost-Efficiency: We have negotiated a more budget-friendly package for you. The new pricing is just $99.00/month, down from $199.00/month, allowing you greater control over your budget.
Personalized Support: To ensure a smooth transition, I am personally offering my assistance to help you migrate your existing leads to the new system, saving you time and effort.
Free Trial Period: To help you get acquainted with the new system, we are offering a free trial period during the transitional stage.
I will be cancelling everybody's subscription to the original set up and once we're up and running, I'll provide a link to sign up for the new set up.
ETA is Monday, 09/18/2023.
I believe this change is a necessary step towards offering you a more reliable and efficient service. I considered many options. Like I said, I thought about shutting down, but results like the screenshot below prove that we have the ability to help you convert leads and it would be something I'd hold against myself if I didn't at least offer an alternative to fulfill a need that everybody has but does not have a solution for it.
I am confident that this upgrade will significantly enhance your experience and help you convert more leads.
I value your feedback and would love to hear your thoughts on this change.
Thank you for your understanding and continued partnership.
So, what are your thoughts?