With so many virtual assistants that can serve so many varying tasks out there, I figured I'd have a look into some of the non-obvious ones beyond that of Google Assistant, Cortana or Siri.
You will find that there is a healthy selection and market for software such as these, much like that of LivePerson which is a provider for solutions involving conversational AI.
Their work with AI aims to help businesses communicate with customers through means such as Chatbots, Messaging, and voice interactions.
Here are some key features and benefits of LivePerson:
- Conversational AI: LivePerson's platform leverages AI and machine learning to enable natural language interactions between businesses and customers.
- Omnichannel Engagement: Customers can interact with businesses across multiple channels, such as messaging apps, websites, and social media.
- Agent Assist: LivePerson provides tools to assist human agents, improving their efficiency and accuracy.
- Analytics: The platform offers analytics tools to track customer interactions, measure performance, and identify areas for improvement.
- Integration: LivePerson can be integrated with various CRM and other business systems.
In essence, LivePerson helps businesses enhance customer experiences, improve operational efficiency, and drive revenue by providing intelligent and personalized conversational interactions.