Phone number Transfer

so im trying to transfer everything over from an agency i was signed up with, but their support is non existent. I have my business number with them and am A2P compliant with that number for over a year. is there a way to hook up that number to the new agency hosting my subaccount I'm buidling out? When i click "add number" it just gives me new number options to choose one. does this mean i gotta go through the A2P process again with a completely new number? grrr.

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