I forgot to mention that recently at my job i got promoted to sales trainer which allows me to train new hires, and yes this may be at cracker barrel but this is select few of people like 2 or 3 in total that get this promotion and I've only been there 3 months
This was the sale call video I was talking about on how he de-escalated the situation by asking him open ended questions. Which is similar to our training. https://www.tiktok.com/t/ZT8cDA7hX/ @Habib Diallo @Nathan Solomon @Abdirahim Ibrahim