I've been looking for it for a while. I've looked at some, tried Otter.ai, as this seems to be the most popular. And it's still not great. Yes, it gives me a clean transcript. But if I want other things like... - Timestamps - can't give it to me - Call takeaways or key moments - it's meh? I receive the material but still there is quite a lot of work to be done to bring it to a nice level. Or it's also possible that I just don't know how to use those tools well. What would you recommend?

Hey guys, how's things? I guess this is both a win and a woe 😀 I'm working on a project for a client at the moment and was wondering if anyone can share some thoughts/ has a view.... They've asked me to create a "custom knowledge base" with approx 100-150 different sales case studies that they have- mainly in .mp3 format. They use Slack as a company and so would like to integrate this with Slack and create a channel where the sales staff can go in and ask the custom knowledge base questions ahead of client calls. Ideally they'd like to be served 2-3 of the most relevant case studies for their client scenario and then to be able to interrogate the data further and ask follow on questions. They have a pretty specific list of things they'd like to be served in each case study. I built a prototype that they're excited about using a KB in Voiceflow BUT I don't think the voiceflow KB is powerful enough to handle 150 case studies.... Will a custom Knowledge Base GPT be able to fit the bill and do what they require or do you guys think OR do you think using a programme like Flow Wise is a better option? I guess it all comes down to: - If the ChatGPT KB can handle 150 2 page PDF case studies and if you're able to ask follow up questions about a specific case study - Ease of integrating with Slack - Cost of running with Open AI VS Flow Wise Thanks!

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