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2 contributions to the hang up.
The less information you have the better.
Inside your subconscious mind you will have a number of biases and beliefs. These can cause an issue when you're prospecting on the phone. For some people it could be seeing that a company is a household name and you're thinking, they'll never buy from us. It could be seeing someones job title makes you question whether you should call them. What are you going to say to a CEO? Or it could be seeing previous call notes. Perhaps someone hung up on you and you're reluctant to call them back in case they get a bit shirty. All of these are irrational. You don't know whether someone will need your product/service, regardless of company size, or whether someone will be pissed off that you called, until you speak to them. Very rarely does someone get pissed off that I've called. When I call someone back 90% of the time they never remember me. Now, you're special. But they won't remember you either. All of these thoughts are completely irrational. And this is why you should have as little information in-front of you as possible. Now you're not going to solve all of these but you can prevent other biases seeping into your thoughts by limiting the information you have in front of you. I use a spreadsheet with their name, title, company name, date of last contact & phone number in front of me.If I've spoken to them before I'll group all the follow ups together and they will each have one small note. The notes don't vary that much: 🗒 happy with existing supplier. 🗒 call back in 3 months. 🗒 looking at this in 2 months - [event that is happening at the company]. Too much information and that unconscious bias can filter in. I'll leave you with one last story on this. When I first started cold calling most of the prospects on my list were men. One day a woman was on my list, I thought nothing of it. I called them up and to say they were pissed off was an understatement. That experience scarred me. After that I thought all women were going to be like this. For a while I avoided them, it was easy to, there weren't many on my list.
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New comment Aug '23
2 likes • Aug '23
Timing is huge. I have had the same thing too. The thing that makes me laugh is some people will complain about a permission based opener, so I will call them back in a couple of weeks with the reason for my call is x and they don't even remember the previous call.
2 likes • Aug '23
@Callum Beecroft really does. Nobody cares, except maybe my Mum who ruins my sales calls...
Hello! Intro
> Where are you from? Galway, Ireland > What industry do you work in? Sales > Who are you prospecting to? Business Owners > Biggest strength? Nurturing and making people feel comfortable > What are you struggling with? Time management now that I have more freedom > What do you want immediate help with ... Accountability with consistent posting on Linkedin
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New comment Jul '23
2 likes • Jul '23
The Undertaker Takes Kane To Hell - YouTube
2 likes • Jul '23
@Callum Beecroft much appreciated. Will definitely keep you in the loop. Fair play to you and @Jamie Parmer for showing the rest of us what's possible. Don't think John Mc will be going to New Delhi anytime soon..
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Donal ORiordan
2
3points to level up
@donal-oriordan-1294
Sales

Active 23d ago
Joined Jul 10, 2023
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