So we started with Sera in February and have seen a dramatic decrease in the number of new reviews. Before this HCP sent text reviews and we got a lot of reviews. But since the switch we have stalled. I would like to build an automation to text a bitly link and gather more reviews. Look at zap and sera the trigger could be an accepted invoice. I’d rather it be when the tech is done in the home and has already collected but I’m working with what I’ve got. I use dial pad and it has the texting function so I figured the 2 of them could work together but I’m not having any luck. Anyone done this yet?