Watch the inspiring success story of Mr. Nikunj Harlalka, director at Nishant Aroma Pvt. Ltd., a flavours and fragrance manufacturing company based in Mumbai revolutionised their sales process with Sangam CRM from Enjay IT Solutions Ltd. Mr. Nikunj Harlalka highlights how Sangam CRM brought structure and visibility to their sales operations. With Sangam CRM they manages sales, leads and opportunities. Mr. Nikunj emphasises the skool community, providing solutions for every CRM challenge through insightful videos. Lastly, he recognise the value of free services, just because Sangam CRM is free upto 10 users, don't devalue it, invest time and attention it will take organization to the next level. A heartfelt thanks to @Ankit Modi who played a crucial role in guiding and implementing CRM in Nishant Aroma Pvt. Ltd. A big thanks to @Nikunj Harlalka for sharing his journey. As you embark on your Sangam CRM adventure, remember - it's not just a tool; it's a partner in your success. Now, it's your turn to explore possibilities with Sangam CRM. Head to the platform, share your experiences and be part of this vibrant community. Your success story could be the next one we share!

**Company** Acumen Business Catalyst is a pioneering leader in the realm of business consulting and training services, with a strong market presence in India and abroad. From large conglomerates to startups, SMEs, and family-run businesses, Acumen caters to a diverse clientele across industries including Manufacturing, Real Estate, FMCG, Telecom, Automotive, and Pharmaceuticals. With over two and a half decades of experience, Acumen is highly sought-after for its expertise, ability to customise and deliver excellence to their clients. **Challenges** Acumen, having been in business for over two decades with an exhaustive client list, faced a challenge in managing and following up on multiple leads for training and consulting services from both existing and new clients. Despite having processes in place as consultants, they lacked the necessary tools to streamline these tasks efficiently. **Solution** We saw that Sangam CRM could seamlessly align the various opportunities being generated by Acumen. Since **Sangam CRM is a no-code to low-code solution,** we could design additional reports to ease payment collection. We proposed grouping companies and assigning them to salespersons for better management of current, dead, or revived opportunities with complete and timely interaction notes. The suggestions were mutually agreed upon and Acumen swiftly adopted **Sangam CRM within a mere 2 weeks. **Success** There was a visible improvement in customer communications and the sales cycle, particularly in terms of proposal preparations. The reports prepared for payment collection, accompanied by charts, significantly improved their understanding of cash flow dynamics. As a result, Acumen's Monday review meetings became effective and productive.**Experience and Learning**The Acumen Team, being a group of consultants, were experienced and sharp. This made concepts easy to explain, and their adaptability to the changes was rather quick. We learnt a number of sales concepts from this assignment which will help us implement Sangam CRM with other prospects. Their requirements for payment collection charts pushed us to learn some hidden features and capabilities of **Sangam CRM.

Watch the inspiring success story of Mr. Gaurang Bhatt, founder of Mitosis Informatiq LLP. With a partnership spanning 13 years, Mr. Gaurang has been an integral part of our journey at Enjay IT Solutions Ltd. Mr. Gaurang shares how Sangam CRM's free version has revolutionized their workflow, leveraging modules like leads, opportunity, ticket, and campaign management. Mr. Gaurang praises the exceptional support provided by our team at Enjay IT Solutions. Regardless of expertise, our team goes above and beyond to assist, ensuring smooth operations for Mitoisis. He beautifully articulates the balance between efficiency and effectiveness. While other tools may offer efficiency, Sangam CRM brings forth the crucial aspect of effectiveness, paramount in driving business success. A big thanks to @Gaurang Bhatt for sharing his journey. As you embark on your Sangam CRM adventure, remember - it's not just a tool; it's a partner in your success. Now, it's your turn to explore possibilities with Sangam CRM. Head to the platform, share your experiences and be part of this vibrant community. Your success story could be the next one we share!

Mr. Nilesh Shah, Managing Director at Sani Software Pvt. Ltd. as they revolutionize their sales and marketing approach with Enjay IT Solutions Ltd.'s Sangam CRM. With over three decades of experience in software marketing and support solutions, Sani Software understands the critical role of efficient customer relationship management. However, despite their extensive experience, they faced challenges in lead management and conversion due to the absence of a dedicated marketing team. By leveraging Sangam CRM, Mr. Nilesh Shah streamlined their sales, marketing, and support processes, empowering them to effectively manage leads and drive conversions. Mr. Nilesh Shah confirms the significant impact of Sangam CRM on their operations, highlighting the remarkable improvement in lead conversion rates. As he emphasizes the importance of CRM for organizations with limited staff. A heartfelt thanks to Nilesh Shah for sharing his journey. Watch Nilesh Shah's Success Story with Sangam CRM @Nilesh Shah As you embark on your Sangam CRM adventure, remember - it's not just a tool; it's a partner in your success. Now, it's your turn to explore possibilities with Sangam CRM. Head to the platform, share your experiences and be part of this vibrant community. Your success story could be the next one we share!

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