I don't really want them. But who's thinking about this hard, and if not, why not? How are your dealing with: - Basic identifiers (names, emails, etc.) - Sensitive personal data (health, financial, etc.) - Location data, address, gps - Usage/behavioral data - Are you storing the voice data, transcripts - What's your deletion, retention period (critical in privacy) for this data and if you are a data processor it's your responsibility (you probably are). - Are you collecting and analysing data - Is it stored on easily accessible shared infrastructure . Google sheets, airtable, make other - Do you have DPA (data processing agreements) with your client? - Who handles data requests and how? - Do you have a privacy policy detailing all this with sub processes and parts of the puzzle that you'd like to keep in a box? - Docs on access to all key components and logins of areas where data can be accessed. You'll probably be OK for small business with low volume, probably... but if you are exploring the deals with bigger business who's clients are keen on ticking some big boxes 📦... time to get your business pants on. It would be really good if someone with extensive knowledge in this sphere would pop in to say 👋

but in the mean time, this may be helpful for word pronunciations: // CHARACTER PRONUNCIATION MAPPING DEFINE CHARACTER_PRONUNCIATION { "A": "ay", "B": "bee", "C": "see", "D": "dee", "E": "ee", "F": "eff", "G": "gee", "H": "aitch", "I": "eye", "J": "jay", "K": "kay", "L": "ell", "M": "em", "N": "en", "O": "oh", "P": "pee", "Q": "queue", "R": "arr", "S": "ess", "T": "tee", "U": "you", "V": "vee", "W": "double you", "X": "eks", "Y": "why", "Z": "zed", "0": "zero", "1": "one", "2": "two", "3": "three", "4": "four", "5": "five", "6": "six", "7": "seven", "8": "eight", "9": "nine", "/": "forward slash", "-": "dash", ".": "dot" }

Recently reading "The Personal MBA" by Josh Kaufman, and one line hit me hard:" A business is a repeatable process that makes money. Everything else is a hobby."Here’s what this means to me: Consistency is Key: A real business isn’t built on occasional wins; it thrives on processes that deliver results time and time again. If your business can’t repeat success, it’s not sustainable. Profit is Non-Negotiable: Hobbies are fun, but they don't have to be profitable. A business, however, must generate value and revenue to survive and grow. Systems > Hustle: Working hard is important, but what really matters is building systems that can work even when you step away. If your income depends solely on your personal effort, it's time to rethink the model. This quote reminded me to focus less on side projects that don’t bring value and more on refining processes that consistently generate returns. Anyone else felt the difference between a “hobby” and a “business”? Would love to hear your thoughts! 👇

wanted to show you how i build my VOICE AI and TEXT AI in under 5 minutes without any workfows or automations keep crushing it KINGS https://fathom.video/share/-r4zPWkLPZegjVMWZzUdgQvxi5UQ7uHF

I recently found in discord that you can now get access to SIP integration through Twilio. They must have got enough complaints that they changed this up recently. https://vapi.notion.site/SIP-104008c8393f80feaeb7de8ca19565ed