I've been playing with my custom instructions for the better part of 2 hours after watching most of the videos in the Custom Instructions module of BAIS CAMP and I was *almost* ready to throw in the towel for the night. My ChatGPT wasn't sounding how I wanted it to, it still sounded clunky and a bit weird although I kept trying different voice & tone combo's. In a last-ditch effort, I ended up feeding it some of my recent newsletter emails, asking it to analyze them, and then asking it to condense the analysis to use in the custom instructions. WOW. What a huge difference that made. I wasn't expecting such a massive difference, but I'm SO glad I did this!