Apr 1 in Open Chat
How Did You Hire A Virtual Assistant?
I'm thinking of hiring a virtual assistant for two of my local service companies (1 cleaning company, 1 window screen repair company). How do I go about it? Currently looking at part time work, hoping as we grow it'll transition into something full-time.
MAIN RESPONSIBILITIES WILL INCLUDE:
- Selling customers who reach out to us for services - phone call, text and email mainly. (Being available to answer a customer call as soon as they reach out is very important to us)
- General customer relations, keep customers happy
- Dispatching contractors to jobs (currently me for biz #1 and sub contractor cleaners for biz #2)
- Updating CRM constantly
- Keeping our online drive organized
- And more duties as seen fit
QUESTIONS I HAVE:
- Where do I find them?
- How do I interview them? (what am I asking)
- How do I know if they're not a good fit? (any KPI's to measure that I might not know about?)
- Estimated budget? ($/hr, bonuses, other pay?)
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How Did You Hire A Virtual Assistant?
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