Day 5 · SimplyClose Blueprint

Jan 28 in Day 5

Day 5

Emotional intelligence it basically means you read the person and their vibe, and now you’re trying to empathetically reply back to them. They have to know you understand them emotionally so that they can feel comfortable with you about the said product. You have to get down in their level. I use this with banking (my current job) and I understand the customer and empathize with them and make them feel secure with me. And that’s when I tell them how I’m going to fix their problem. Let them know you understand them and you’ll do what it takes to solve their problem.

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