Thank you.

Theres SO MUCH my head is SPINNING!!! 💞 WBY?

"Tap in" as they say lol If you are not a skool OG don't comment

Are there non-english communities? I think skool is still only supporting english, (Sam said so here: https://www.skool.com/community/using-skool-in-other-languages?p=16fbbefc) Also, and this is driving me nuts: I'm having a hard time deciding if I want to go all-in on english or stick with my german. I personally enjoy working with english and my language level is native. How are your experiences with non-english communities on Skool?

🚀 𝗜𝗺𝗮𝗴𝗶𝗻𝗲 𝗵𝗮𝘃𝗶𝗻𝗴 𝗮 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝘄𝗵𝗲𝗿𝗲 𝗺𝗲𝗺𝗯𝗲𝗿𝘀 𝗻𝗲𝘃𝗲𝗿 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗹𝗲𝗮𝘃𝗲. At Skool Masterclass, we’re making that a reality, and the results are amazing! As the new Skool Mentor, my job is to keep our members happy and sticking around. Here’s what we’ve achieved so far: • 𝗖𝗵𝘂𝗿𝗻 𝗥𝗮𝘁𝗲 𝗣𝗿𝗼𝗴𝗿𝗲𝘀𝘀: Our churn rate stayed around 33.22% for months, showing barely any progress. • 𝗔𝘂𝗴𝘂𝘀𝘁 𝗪𝗶𝗻: We reduced it to 28.22%, (5% difference) our best month since we had 200 members in February. Now, with 1,000 members and a price point of 125$ p/m, that’s a huge win! 𝗖𝗿𝘂𝗻𝗰𝗵𝗶𝗻𝗴 𝘁𝗵𝗲 𝗡𝘂𝗺𝗯𝗲𝗿𝘀: This means that if we calculate this, 33,22% / 5,% we reduced our overal churn rate with 15,12%! In only 1 month… This isn’t just about keeping a few extra people around—it’s about creating a wave of positive momentum that makes our community stronger and more engaged than ever. 𝗛𝗼𝘄 𝗪𝗲’𝗿𝗲 𝗖𝘂𝘁𝘁𝗶𝗻𝗴 𝗖𝗵𝘂𝗿𝗻 𝗮𝗻𝗱 𝗕𝗼𝗼𝘀𝘁𝗶𝗻𝗴 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: 1. 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀: With the help of @Kevin Wong We dove deep into our data to spot which members were likely to leave and why. 2. 𝗥𝗶𝘀𝗸 𝗚𝗿𝗼𝘂𝗽𝗶𝗻𝗴: We categorized members by their risk of leaving so we could focus on those needing the most attention. 3. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: We reached out to at-risk members with tailored support, making it easier for them to stay. 4. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗣𝗿𝗼𝗯𝗹𝗲𝗺-𝗦𝗼𝗹𝘃𝗶𝗻𝗴: We monitored members closely to catch small issues before they turned into big reasons to leave. 𝗗𝗮𝘁𝗮 = 𝗞𝗶𝗻𝗴: With insights from 248,247 data points, we discovered four key risk levels: 1. 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗶𝗻𝗴 𝗠𝗲𝗺𝗯𝗲𝗿𝘀: They’ve already clicked cancel—act fast to save them. 2. 𝗗𝗲𝗰𝗹𝗶𝗻𝗶𝗻𝗴 𝗠𝗲𝗺𝗯𝗲𝗿𝘀: Payment issues can be fixed with a quick reminder. 3. 𝗡𝗼 𝗣𝗼𝘀𝘁 𝗠𝗲𝗺𝗯𝗲𝗿𝘀: 60% of those who left had never posted. Engagement is key. 4. 𝗟𝗼𝘄 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗠𝗲𝗺𝗯𝗲𝗿𝘀: Less interaction means higher risk of leaving. 𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝗢𝘂𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿: 𝗦𝘁𝗼𝗽𝗽𝗶𝗻𝗴 𝗠𝗲𝗺𝗯𝗲𝗿𝘀 𝗳𝗿𝗼𝗺 𝗟𝗲𝗮𝘃𝗶𝗻𝗴 We’re making sure our community stays strong by focusing on members who might leave. Here’s our step-by-step plan: