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Owned by Carrie Lynn

E-Commerce Excellence Hub

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A vibrant community for e-commerce professionals to share insights, tips, and strategies to succeed in the online marketplace.

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11 contributions to E-Commerce Excellence Hub
What is dropshipping and how does it work?
Dropshipping is a popular way to sell online without stocking and shipping goods. That means no inventory, no warehousing costs, no packaging, no last-minute delivery headaches—essentially, you can outsource everything that happens after a shopper makes a purchase. Dropshipping represents a special type of freedom in the eCommerce space. But as the saying goes, with great freedom comes great responsibility. To successfully launch a dropshipping business, you need to conduct research, build a fully functioning eCommerce website and support your online store with a solid marketing and customer service strategy. This comprehensive guide will explore the benefits and complexities of dropshipping and outline everything you need to know before getting started with starting a business. - What is dropshipping? Dropshipping is a type of retail fulfillment business that outsources production, warehousing and shipping to a third-party supplier. If you dropship some or all of your products, you don’t stock or fulfill those items yourself. Instead, when you receive customer orders, you route them directly to manufacturers or wholesalers for direct shipment to customers. You don’t pay for the items until they are purchased by your customers. This arrangement can be a win-win for everyone involved. Sellers get to focus on curating and promoting items as opposed to managing inventory and warehouses; suppliers get to focus on making and delivering goods without needing a retail operation; and shoppers gain access to products they can’t necessarily find at their local stores. Dropshipping can be a quick way to start a business, with minimal upfront costs and low risk.
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What is dropshipping and how does it work?
The Power of Boring Tasks in E-Commerce
Success in e-commerce isn’t about chasing shiny objects. It’s about doing the boring stuff – optimizing your email marketing, refining your customer journey, improving your store design. These are the things that make money. Sure, they’re not as exciting as finding a winning product, but they’re the foundation of a sustainable business. I’ve spent years refining these “boring” aspects, and the results speak for themselves. Here’s how you can do the same.
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New comment Aug 19
3 likes • Aug 19
@Harquin Tiburcio I’ve found that consistently optimizing email marketing sequences and streamlining inventory management have been the most beneficial ‘boring’ tasks. Regularly updating product descriptions for SEO and accuracy also pays off in the long run. These tasks might be tedious, but they significantly boost efficiency and profitability over time. What about you? What routine tasks have made the biggest difference in your business?
Top E-commerce Trends for 2024: What You Need to Know
As we move through 2024, the e-commerce landscape continues to evolve at a rapid pace. Staying ahead of the trends is crucial for maintaining a competitive edge. Here are some key trends that are shaping the industry this year: 1. AI-Powered Personalization Artificial Intelligence is taking personalization to the next level. AI-driven tools can now analyze customer behavior in real-time, providing highly personalized product recommendations, dynamic pricing, and tailored marketing messages. Implementing AI in your e-commerce strategy can significantly increase customer engagement and conversion rates. 2. Sustainability as a Selling Point Consumers are increasingly prioritizing sustainability. Brands that emphasize eco-friendly practices—such as using recyclable packaging, offering carbon-neutral shipping options, or supporting ethical sourcing—are gaining a loyal customer base. Highlight your brand’s commitment to sustainability to attract and retain conscious consumers. 3. Social Commerce Expansion Social media platforms continue to integrate shopping features, making it easier for users to purchase products directly from their feeds. In 2024, leveraging platforms like Instagram, TikTok, and Pinterest for social commerce will be essential. Focus on creating engaging content that not only promotes your products but also encourages social sharing and interaction. 4. Augmented Reality (AR) Shopping AR technology is becoming more accessible, allowing customers to visualize products in their own space before making a purchase. This is particularly impactful for industries like fashion and home decor. Investing in AR experiences can reduce return rates and increase customer satisfaction by giving them more confidence in their purchases. 5. Subscription Models on the Rise Subscription services are becoming increasingly popular, offering consumers convenience and savings while providing businesses with a steady revenue stream. Consider whether a subscription model could work for your product line—whether it’s a monthly box of curated items or a replenishment service for everyday essentials.
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New comment Aug 19
0 likes • Aug 19
@Adriana Fleck Applying artificial intelligence in sales can significantly enhance efficiency and effectiveness. AI can analyze customer data, predict buying behavior, personalize marketing efforts, and automate repetitive tasks. This leads to better targeting, improved customer experiences, and increased sales performance.
0 likes • Aug 19
@Harquin Tiburcio In 2024, data privacy and security concerns will heavily influence e-commerce strategies, pushing businesses to prioritize robust security measures and transparent data practices. Companies that fail to protect consumer data risk losing trust, facing legal penalties, and damaging their reputation. Conversely, those that excel in data protection will build stronger customer loyalty and stand out in a competitive market.
Traffic Is Cheap, But What About Conversions?
Getting traffic to your store is easy. You can buy clicks all day long, but what good is it if those visitors don’t convert? Let’s talk about conversion rate optimization (CRO) – what strategies have you tried, and what’s worked (or failed) for you? Share your experiences, and let’s see if we can collectively improve our conversion rates.
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New comment Aug 19
The Illusion of High ROAS – What Really Matters
A high ROAS might seem like the holy grail of e-commerce, but let’s get real – it’s a vanity metric if it doesn’t translate to actual profit. I’ve seen countless e-commerce stores obsess over ROAS while ignoring their net profit. The key? Focus on reducing your overall costs (ads, delivery, opex) and improving your customer lifetime value (CLTV). Let’s dive into why chasing high ROAS can be misleading and how to shift your focus to metrics that actually drive your bottom line.
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New comment Aug 14
0 likes • Aug 14
@Adriana Fleck Great question! Yes, I’ve tested a few methods that have helped me focus more on profitability rather than just ROAS. Here are some strategies that have worked well for me: Break Down Your Costs: Start by getting a clear understanding of all your costs – not just ad spend. This includes product costs, shipping, payment processing fees, and any operational expenses. Knowing your total costs allows you to calculate your true profit margins. Optimize Your Ad Spend: Instead of just aiming for a high ROAS, I look at the profitability of each campaign. For example, I allocate more budget to campaigns that bring in higher-margin products or have a better CLTV. This way, even if the ROAS isn’t the highest, the actual profit is greater. Leverage Email Marketing: Email marketing is a cost-effective way to increase CLTV. By segmenting my email list and sending targeted campaigns to past customers, I’ve been able to increase repeat purchases without any additional ad spend. This directly impacts profitability. Focus on Upsells and Cross-sells: I’ve implemented upsell and cross-sell strategies on my store, especially during the checkout process. Offering complementary products or higher-value versions has increased the average order value (AOV), which, combined with optimized ad spend, boosts overall profit. Refine Your Customer Journey: I regularly review and optimize the entire customer journey, from the first ad click to post-purchase follow-ups. This ensures that I’m not just acquiring customers but also retaining them, leading to higher CLTV and better overall profitability. I’d love to hear if anyone else has methods that have worked for them! Let’s keep the discussion going.
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Carrie Lynn Hausmann
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35points to level up
@carrie-lynn-hausmann-7921
I bring over a decade of experience in e-commerce and copywriting to help you achieve your business goals.

Active 27d ago
Joined Aug 6, 2024
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