Assertive & direct communication is all about striking a balance, being straightforward without being dismissive, being assertive without being aggressive. The benefits of direct & respectful communication extend beyond the workplace. These skills are transferable to personal relationships, helping to build stronger connections and resolve conflicts in a constructive manner. By practising clear and respectful communication in all aspects of life, we can enhance our overall interpersonal effectiveness and personal growth. You can access the full video in the classroom 📚 ______________ For those who favour reading over watching, below is the transcript 👇 Lastly, number seven what have we got? Addressing forgetfulness. Someone repeatedly forgets important tasks or information, and the passive aggressive person turns around and says, wow, you're really good at forgetting things, aren't you? In this context, the person is annoyed by the forgetfulness and masks their frustration with sarcasm. You see the common themes here. The abrasive person forgetting stuff again? Listen, we don't get paid to remind you so, hey, try to keep up. Yeah? Little bit too over the top. So this is when the colleague is openly frustrated and critical about the repeated forgetfulness. Now what does the powerful person do? It seems like this slipped your mind again. Let's find a way to keep track of it. So this is when a manager or team leader wants to address the issue constructively, focusing on solutions rather than criticism. So that's the end of the seven and these rephrased versions aim to maintain a constructive and respectable tone focusing on clear communication and collaboration rather than implying criticism or frustration. Clear and direct communication is crucial in many industries as well as personal relationships. So although I spoke into the context of work and career, they can easily be applied in any environment. Now I don't wanna dive into personal relationships today as I wanna stay with the theme of work and business. So let's quickly look at how this approach could be beneficial in six other settings that I've used here, industry settings. The first one is health care. Direct communication can avoid misunderstandings and ensure patient safety.

For members of Cluster 1, your eighth mission is ready! Please check the "Classroom" for details 📝 If you haven't submitted Mission 7 yet, please get it in as soon as possible. Timely submissions are key to ensuring your progress aligns with the rest of your Cluster.