I just finished watching the call recording for script-less selling, these are some of the key takeaways I got!
- When new to script-less selling start with a simple frame. Even having some questions that will help you in discovery and slowly removing them until its the barebones frame
- If you take notes during the call let the prospect know so they don't think you are not paying attention.
- High level promise needs to be directed to their pain points. Using their language back to them is even better.
- Be aware of the prospects tone of voice, that will let you know if there is something else that you may need to discover a little more on ( usually an emotional pain point ).
- B2B selling tends to be more logistical, B2C tends to be more emotional.