In 2024, leadership within companies is at an all-time low, and it's affecting every level of business. From toxic work environments to disengaged employees and poor operational efficiency, the impact of weak leadership is undeniable. The Leadership Deficit Statistics ➡️ Only 15% of employees are engaged at work (Gallup, 2024). ➡️ 60% of managers say they've received little or no leadership training (LinkedIn Learning, 2024). ➡️ 56% of CEOs rank leadership development as their top challenge (PwC, 2024). These numbers reveal that poor leadership is undermining company culture, causing high turnover and reducing productivity. How Poor Leadership Impacts Business ☠️ Toxic Cultures Poor leadership leads to toxic environments where communication breaks down and trust erodes. 80% of employees who quit cite toxic culture as a major reason (SHRM, 2024). 👎 Low Engagement Disengaged employees are 10 times more likely to leave within a year, costing companies about 35% of an employee's salary in turnover costs (Work Institute, 2024). 📉 Operational Inefficiency Without strong leadership, operations suffer. Companies with strong leadership teams are 50% more likely to outperform their peers (PwC, 2024). 👍 Prioritizing Leadership Development To drive long-term success, leadership must come first. From my experience, successful Lean implementations and people development programs begin by building strong leaders. When leaders are capable and visionary, they drive continuous improvement, ensure accountability, and foster a positive culture that sustains change for years to come. 5 Key Steps to Strengthen Leadership: 1️⃣ Invest in Leadership Training Companies with strong leadership programs see 35% higher profitability and 30% lower turnover (Deloitte, 2024). 2️⃣ Prioritize Emotional Intelligence (EQ) Leaders with high EQ lead more effectively. 90% of top performers in 2024 demonstrate strong emotional intelligence (TalentSmart, 2024). 3️⃣ Foster Transparency

Hello, I’m Paul Porras, a Program Management and Operational Leadership professional with over two decades of experience. I specialize in driving strategic initiatives and optimizing operations across various industries, including healthcare, tech, and consulting. Experience Throughout my career, I’ve held key roles at organizations such as Helen Now, Surge-Ops Consulting, Service Express, and the United States Air Force. My focus has always been on delivering complex projects successfully, streamlining operations, and leading high-performing teams. What Drives Me I’m passionate about solving critical, operational business challenges and fostering a collaborative, people-first culture. My approach to leadership is rooted in strategic insight and a commitment to achieving both organizational and team goals. Let’s Connect I’m eager to connect with professionals who share a passion for innovation and excellence. Whether you’re looking to collaborate or discuss industry trends, I’d love to connect. https://www.linkedin.com/in/mrpaulporras/

Lean methodologies can significantly enhance the way fractional leaders deliver their services, ultimately leading to a better customer experience. Here’s how you can apply Lean principles to your practice: Define Customer Value Start by identifying what your clients value most. This could include timely communication, strategic insights, or tailored solutions. Understanding these elements allows you to focus your efforts on activities that enhance client satisfaction. Map the Service Process Create a visual map of your service delivery process, from initial client engagement to project completion. This mapping helps you visualize each step, identify inefficiencies, and understand the flow of work. By seeing the entire process, you can pinpoint areas that may cause delays or confusion. Eliminate Waste Analyze your mapped process to identify and eliminate waste. Look for non-value-added activities such as: - Redundant meetings that don’t lead to actionable outcomes - Delays in client feedback loops - Unnecessary paperwork or approvals Streamlining these areas reduces friction, allowing you to focus on delivering value to your clients. Standardize Best Practices Develop standardized procedures for common tasks. This ensures consistency in service delivery and allows your team to operate more efficiently. Documenting best practices means everyone on your team can deliver high-quality service without reinventing the wheel each time. Facilitate Collaboration and Communication Encourage open lines of communication with clients and within your team. Regular check-ins can help address concerns before they escalate. A collaborative environment ensures everyone is on the same page, enhancing the overall client experience. Implement Continuous Improvement Adopt a mindset of continuous improvement, or Kaizen. Regularly solicit feedback from clients on their experience and from your team on the service process. Use this feedback to make incremental adjustments that can lead to significant improvements over time.

Hi everyone! I'm Courtney and I'm a dedicated HR professional at People Architects, a company that offers a range of services including market research, customer journey mapping, executive coaching, and fractional human resources support specifically tailored for small to mid-sized businesses. Our focus is on providing transparent pricing and short-term commitments to help businesses thrive. With extensive experience in talent acquisition, employee development, and fostering positive work cultures, I contribute to the company's 300+ years of combined expertise. At People Architects, I apply my skills in HR operations, recruiting, and organizational effectiveness to provide fractional HR support, focusing on People, Protection, and Processes to help clients scale their businesses effectively. Looking forward to connecting!

Employee Retention Specialist Doug Brown from Manage 2 Retain chats with Renee Cormier of the Fractional Referral Network.