How To Make A Great First Impression In Just 3 Steps
Let me tell you about a time several years ago when I interviewed a potential candidate for an open position on my team. He checked all of the boxes on paper. But he didn't pass "the vibe check." I didn't hit it off with him. I didn't come away thinking to myself, "Wow, I really liked him." But while some people can't pinpoint why they don't click with people, I've studied communication long enough to know what was missing. - He didn't smile. - He didn't open up about himself. - He didn't ask open-ended questions. And for a role that required someone to be personable with clients and partners, I knew this wouldn't work. The good thing is that this isn't something innate. Passing "the vibe check" with anyone you meet -- whether in an interview, networking event, or 1:1 with a colleague -- can easily be trained by following three simple practices. I broke it down in the video above and summarized it below. #1: Master the Duchenne Smile (0:00 - 1:46) The "Duchenne Smile" is a natural, enthusiastic facial expression that relies on engaging both the mouth and eye muscles. It's the difference between a half-hearted grin and a warm, inviting beam that instantly puts people at ease. To practice, place your index fingers at the corners of your closed lips and gently raise them into a smile, exposing your teeth slightly. You may feel goofy at first, but stick with it while speaking aloud. You're training the muscles to smile more naturally. When you smile authentically while conversing, your tone becomes more positive and engaging. It makes you instantly more likable and approachable. Why? Because your facial expressions are the remote control to the emotions behind your voice. #2: Ask Open-Ended Questions (1:47 - 3:19) Rather than keeping things surface level by discussing the weather or sharing basic facts, ask questions that allow the other person to open up about their true thoughts, feelings, and experiences. Use conversational prompts like: - "What brought you to Seattle?" - "What motivated you to join X company? - "How do you know X person?"