A client that I used to work with a year ago has said he's received a charge from facebook for $500. I haven't been running his ads at all and don't even have access to his account anymore, but he says he hasn't given anyone else access either so he wants me to help get it sorted. He logged into his facebook account and it seems like there's no transactions there on his transaction records, but his credit card was still somehow charged from facebook. Not sure how to fix this and help him get his refund. I don't have access to facebook support either directly so not sure what to do.

One of my clients had changed his cards multiple times before we launched his facebook campaign, so when we launched facebook detected 'suspicious activity' and disabled the account. Now it requires him to show a bank statement showing facebook charges on the card he connected. Only thing is, there's no payments made as we hadn't started the campaign, and he's using a prepaid card so there's not even any statements at all to show. Need to have this fixed urgently as it's been a problem for a week and I can't figure out how to get over this. Does anyone have any advice I have a call with him coming up soon and need to get it sorted.

Thought of a plan and wondering if you guys think it would work, tbh recently I've been getting impostor syndrome on sales calls even though I have got really good results for my clients previously. So I was thinking, what if I just offered to take on 10 free trial clients for one month, get them really good results and ask for a testimonial in return. That way I get 10 testimonials and/or some of them stay as paying clients which I can use as referrals to close more clients. I feel like this would just make it a lot easier for me to sell and I can prove myself to each client before getting paid, since I know I can. Do you guys think this is a good idea? Or should I just charge them right upfront?

I've created a new fb account for my client, the payment threshold is currently at $3 and even if I put $1000 in, it still stays the same. Is there any way to change it as I don't want my client constantly being charged every time $3 is spent. Or do I just have to wait for it to increase over time.

Do you guys think its worth cold calling on Friday? The reason I'm asking is because when I book appointments on Friday, I'd have to schedule them in for the next week as I only take sales calls on weekdays, and I've heard that usually show rates decrease the longer it is between your first original call and the meeting. So would it make more sense to just cold call the next Monday so I can book them in for the next day or two and then take the call instead?