A cautionary tale: welcome your members!
One member bailed on my Skool fiction writing group this afternoon. Which happens. People leave. But putting together the pieces, I'm 93% sure he left because I somehow didn't reply to his post in which he introduced himself. So I lost a member because I failed to make him feel welcome. A real shame, because he was engaging well with the group and posting a fair bit. Lesson learned! And one I wanted to share with you. Now, if you'll excuse me, I'm hurrying off to check replies to the welcome post in my OTHER group, Community Starters. 👀😄 P.S. In case you didn't know, you can monitor how many members are being churned (e.g. leaving or being removed/banned by you), hit the Members tab that sits above your community and then the Churn button to see the full list.