Since we're still early here with Skool, most of us go through phases with the company as it grows. For the past few months, one of those major pushes has been churn. Email notifications changed, the exit video was added and everyone had the sudden awakening that it didn't matter how many people joined their community if they kept leaving lol After the Skool Games Mastermind in June myself and many others set out on a mission to kill churn the right way. Here's a breakdown of what I did, the results, and how you can do it too. Phase 1: Understanding what my churn was to start with This was of course a slightly inflated number since I (like everyone else) went ham to win the Skool games. Lot's of wild promotions and promises that are tough to fulfill. That being said, my churn was 37% the month after the games. This means that 37% of the people who joined in May left in June. No bueno. ** For reference, <20% churn is considered decent and <10% churn is considered GOOD Phase 2: Prioritizing my game plan for getting back on track This started with fundamentals. Would I even want to stay in my community? I needed to make my product better FAST. Luckily @Alex Hormozi and @Sam Ovens gave us a multitude of ways to improve. These included: 1. Onboarding calls - Connect with new members ASAP to show them you care, provide guidance and make them feel a part of the team. These are best done in groups of 5-6. 2. Understanding your members - Looking at the data for my current community to determine who my ideal customer was and begin tailoring more towards them specifically. 3. Increasing engagement - There are many ways to do this, enough so that people have communities for it. I'll share how I solved it. 4. Clear roadmap - You have to define what success looks like and eliminate distractions. 5. Amazon Prime Effect - Give so many different separate value adds that it is illogical to leave 6. Live calls - At the end of the day the world is shifting to interaction over courses. Run with it

One thing I've noticed that @Sam Ovens does is drop features silently. Which is kinda cool. But could we have some way of keeping track of all the new features? There's a ton of new stuff added like Free Trials for example. Where I'm not really sure where to go to figure out how to use or do them? Could we have like a running log of updates on a set page? Maybe with any links to a quick outline of what changed and how to use it? Just an idea. But I know for one I'd be WAY more likely to use these features if I understood: 1. What they are 2. How to use them

Is to help 1 billion people find community. I posted this in Skool Games and was surprised people didn't know it so thought I'd share it here too.

There are moments in the history of this community that will be remembered forever: - Hormozi putting on the Skool Hat for the first time - The infamous "New to Skool, Who Dis?" post. - Kirby & Sam nearly burning the office down during Skool Games Opening Ceremony - The neck-in-neck battle for 10th place between Max Perzon and Kenneth Smith. - And much, much more... In 70 minutes time, you have the opportunity to be a part of the biggest moment yet: A live webinar with two of the biggest living names in the business world. 4 CyberTrucks. No pitch. When Skool history is written, it will be divided into two moments. 1. Before The Season Of Madness 2. After The Season Of Madness The Games will never be the same. The Platform will never be the same. And after the insights and new features that are shared... perhaps you will never be the same either. See you there ⚡

Love this addition! I have a PIF program we sell for $6k and now I feel like I can FINALLY use Skool to setup the annual payments etc. Has anybody used this so far? Is there any hidden options to offer monthly as a secret link option? AKA — can we list our communities as $6k annually. And then have a 'secret link' we can share to certain folks that lets them join at the monthly price?