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the hang up.

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7 contributions to the hang up.
What you tell yourself is important.
Have you ever read the book The Secret by Rhonda Byrne? If you haven't it's a book about manifestation. One that cites famous historical figures such as Napoleon. These historical figures used the power of the mind to get what they wanted in life. Just think it and it will happen. There is a some truth behind this but it's not that simple. You can't have what you want in life unless you also have the beliefs that support it. What we achieve in life is a result of our actions, our actions are a result of our thoughts and many of our thoughts are a result of our beliefs. Think of anything achieved by anyone in the history of humanity; that once started as an idea in their head. They believed they could do it. To understand why this works we need to understand the relationship between the conscious & subconscious parts of brain. The conscious part of our brain is how we think, feel and recall memories in the moment. We are present. If you step on a plug, you'll be present. The subconscious mind are the thoughts, feelings and behaviours that occur without entering awareness, consciousness. If you've ever driven a car for six hours, you'll know it doesn't feel like six hours. You're on autopilot. It's also important to know that the brain represents 2% of our body mass but uses 20% of our energy expenditure. It's an expensive tool to operate. One role of the subconscious mind is to limit this energy consumption and it does that by storing thoughts, skills and knowledge that we can access without requiring our conscious thought and expending all of that energy. This explains why we operate within our conscious mind for around 5% of any given day and the subconscious mind for the other 95%. You can't control this, but what you can control is what goes in your subconscious mind. And if you can control that, you can control how the 95% of your waking hours pan out. To do that you need to be aware of your thoughts. As humans, our default position is to fear the worst; a survival mechanic.
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New comment Aug '23
2 likes • Aug '23
Salute magpies. Don’t step on three drains. Don’t walk under ladders. It’s amazing what you can make yourself believe. @Jamie Parmer this is timely…
1 like • Aug '23
Ironically, I was just walking around a field battling with myself about how ridiculous it is that my flinch reaction is to salute a fucking bird otherwise my day will be ruined.
Recruitment Cold Calling
Easy Friday crew, Having a bit of a morning of it today 🤦‍♂️. I go into the call with the usual "this is a cold call etc." but when I ask for the 30 seconds I get stuck with "What is it about?" and as soon as I tell them I'm a recruiter I get hit with straight no's/various other objections. I guess my question is, what would be the best way of getting into the pitch and overcoming a hard no in the first 15 seconds?😅
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New comment Jul '23
4 likes • Jun '23
that ‘what is it about’ is a common knee jerk reaction from prospects. I’d answer with a question. ‘Shall I sum it up in 30 seconds and then if it’s not for you, you can tell me. Sound fair?’ And then straight into the pitch. @Jamie Parmer has an interesting take on the part about them realising you’re a recruiter.
Sequences, cadences, tracking
What’s the best way to track outbound activities, and what does your outbound activity look like? Do you have some sort of multi-channel sequence or do you hit the phone only? Interested to hear what others are doing. I’m currently phone only, am I missing a trick…
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New comment Jul '23
3 likes • Jun '23
@Dan Griffiths @Jamie Parmer @Callum Beecroft If I speak… 🤐 I’ll leave this to the LinkedIn gurus, they are the trusted advisors for ‘best practice’…
Inbound Leads
At the moment, I get supplied 100% of my leads via Marketing (will be changing this in the coming weeks/months). Our company offers a shipping software whereby someone can sign-up for a 30-day free trial and our goal is to qualify in/out as fast as possible and to get them signed up for a paid Subscription. The Sales Process we use is called the Socratic Wheel of Questioning which is a series of open-ended questions that goes over; - Their objective - What they're currently doing and how it's working - Challenges - What their ideal solution looks like - Impact on the business I'm finding that a lot of Leads that I'm speaking to want to see the solution right away and can get quite annoyed/overwhelmed when going through this process. Any advice here on how I can refine/improve this to avoid the above?
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New comment Jun '23
4 likes • Jun '23
@Joey Fichera if you’re contacting these people via phone and following up this is what I’d recommend. What you’ve mentioned above is probably what 99% of sellers out there will be doing when following up on free trials via phone. It’s what every sales leadership team believe is ‘best practice’. They’re probably getting annoyed because they’re going through the process with everyone else and it seems like an interview/checklist. My advice would be the opposite. - pattern interrupt for the opener. Something like ‘you’re gonna hate me, this is a sales call about a free trial you signed up for, you can hang up or I had a couple of quick questions for you’ - They’ll be expecting you to follow up with the questions you mentioned. My first one would be ‘most people I’m speaking to made a mistake and accidentally signed up to a free trial with us, I’m guessing that’s the case for you too?’ - get them fighting for the ‘no it wasn’t a mistake’. - Id then start playing stupid and say something like ‘I’m sorry you’ve lost me, what do you mean you meant to sign up for this?’ Listen carefully to the reasoning, acknowledge and empathise with what they’re saying. - I’d then get permission to talk to them for a couple more minutes. ‘Okay, mind if I ask a couple of questions about xyz (the reason they signed up for the free trial)?’ And get into the conversation that way. Would suggest this a more effective way to qualify/disqualify too.
Objection or a statement of fact? 🤔
Morning everyone. Bit of a long read for you all this morning but that’s what this is for I guess. Anyway, I seem to be coming across the same 2 “objections” nearly every time I get a hold of a CFO/Financial director. Scenario 1) give them my pitch and they say “we’ve already got something in place” I dig into this a bit and ask as Callum, Benjamin and others have told me to and ask if what they mean to say is that “it’s perfect” most of the time I’ll get a “yeah it is” and then again, I’ll try dig a bit deeper, then go into the whole “so even if there was someone who could do a better job…” spiel and always end up with a “no, we wouldn’t be interested” - now, the reason I ask and am unsure is because in my mind that is the prospect disqualified, they have solidified their need (rather, lack of) for my product/service. Yet, my management are on my back saying that “I didn’t pitch the product” “stop trying to tell them to say that it’s perfect because they’ll just say it is” etc etc. Scenario 2) after the pitch, they turn around to me and say “it’s just not a priority for us right now” Again, I’ll dig into that a bit. Try find out whether it’s a statement of fact or just something to get me off the phone. I’ll say something similar to “can I ask, what is a priority for you right now?” And from here, I’m not too sure where to take it. Any suggestions on how to deal with both scenario 1 & 2? The hardest part for me is trying to get the prospect to discover they have a problem for themselves or at least it’s a big enough problem for them to prioritise/invest in solving. Bonus points for anyone that helps me with this -> I feel like I’ve disqualified the prospect out and done all I can but like I said in scenario 1, management are all over me because of the fact that I’m disqualifying and not even trying to book a meeting with the ones who have been disqualified. Bad management/company? Get out as soon as I can? Looking forward to the slander/suggestions/mockery in the comments below.
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New comment Jun '23
5 likes • Jun '23
@Munro Barclay-Miller I had a similar problem to scenario 1 a short while back. I kept hearing ‘we’re not investing in tech at the moment’ and ‘our sales team are smashing target’ Similair to @Jamie Parmer’s idea, if you beat the prospect to saying their own objection they often rift and swing towards you. What I started doing, after delivering my 30 second problem pitch, instead of saying ‘I get the feeling you don’t recognise any of these’ I changed it to ‘I get the feeling you’re going to tell me you’re not investing in tech at the moment and things couldn’t be better with with your sales team’. And now I rarely hear these objections. For you I’d recommend trying something along the lines of ‘I get the feeling you’re going to tell me you’ve already got something in place and things couldn’t be better with xyz?’ To your last point. Sounds like you’re beginning to discover what all sales leadership are like. If you find a leadership team that don’t believe in ‘educating’ and ‘giving value’ let me know.
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@joe-gandy-7754
A curious idiot

Active 1d ago
Joined Jun 21, 2023
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