For this update, as I patch and do data transfers - here is your life line: https://assistableai.notion.site/12e7a63a31b880308c74eebc8e15ece7?pvs=105 This is the one I will have my eyes on as I finish migrations and updates throughout today ^^ so if you see something, say something and show something so I can fix something- I expect things to go smoothly but use this if you see something 🐞🔫

One of our Live assistants will occasionally pull the times from the calendar, and the first slot it pulls will be tomorrow, but then it will offer appointments today, but then when they pick the time it puts it on the calendar for tomorrow. Anyone experienced this and how did you fix your prompt to account for this?

I am trying to monitor conversations for instances where the assistant says, "I'm having trouble with" usually in reference to accessing the calendar. I want to be able to detect the word "trouble" coming from the assistant and then send a slack notification to our team. Is there a way do do this?

is it possible to book appointment on Event type calendar? Have a client who has a particular situation and uses an Event calendar instead of Round Robin. Anyone have any suggestions?

:)