Most are aware of multiple provider outages coinciding with the Phase 2.1 update push. The timing is frustrating, but Assistable is working closely with affected providers to monitor the situation and assist wherever possible. What’s is/was Affected: • Inbound/Outbound Calls • Messaging Services • Any system interactions requiring GET requests from GHL (e.g., retrieving contact IDs/info). Advice: I strongly recommend avoiding troubleshooting or resetting systems on your end to prevent complicating the ongoing migrations. These interruptions stem from upstream provider issues and are not directly caused by the update. One of the outages from GHL is directly tied to marketplace app connections. If you're antsy and don't already have this in place... I recommend agency owners set up client communication workflows for service outages. Brand em up (or don't). --- Now... Tough love/perspective from Breyden. I understand how disruptive this is, but I feel inclined to remind you: AI itself is disruptive. You are selling disruption. Welcome to the frontier. The frontier is unpredictable at times, even with the best trailblazers and wagons (pardon my Oregon Trail reference). For example, today, a primary TTS service went down. Fallback systems across the board kicked in but were overwhelmed. GHL’s load balancers—yes, they also rely on voice AI—adjusted to handle their retry load. But compute resources are finite, and drastic adjustments can ripple across services, causing further degradation. Volatility is a guarantee when AI systems play with other AI systems. It's a cost we all pay for the benefits. It will decrease over time, but is going to be present. At the end of the day, "dynamic" and "controlled" are still oxymoronic - they're inherently inversely connected (at least until scalable AGI is available). P.S.) hopefully the perfect storm of all these at once never coincides with an update rollout again. Fantastic timing, right?

So, I wake up - (fell asleep at my desk) to the world on fire. The first thing I do is throw money at every single service that we have, after looking at logs - GHL is taking over 2 minutes for some calls to get us back data... its timing out. Not sure if this is for all GHL endpoints but this one stood out Since blame always tends to get thrown our way, I figured we can share frustration as we wait over 3 minutes together for GHL to Get Contact - tried this on 3 different services, postman, buildship, requests and more. Im building an internal contact structure so that we can bypass gohighlevel entirely when processing calls / messages and treat it more as an integration so we dont have to worry about things like this... -- on it now, put in tickets with ghl if you have time - im oging to do the same pls send redbull

Hi everyone, It seems that a lot of things coming up from support tickets and in the Skool posts can be mitigating by a couple of resources. 1st, for those having trouble with the client portal & GoHighLevel we highly recommend this YouTube video: https://youtu.be/onTWMj9RxBs The above video goes over everything step-by-step on integration and creation of your account and client portal. Most of the hiccups along the way tend to be: - Modified custom menu links - The custom menu link should be pasted and attached exactly as given. - Sub-account connection / no authorization to current or future sub-accounts - There are radio buttons in the connection that allows the system to connect to sub-accounts on your behalf, failure to connect those could cause connection issues in the future I.e. improper permissions. - Oauth procedure done correctly will only ever have to be done once and should not have to be touched again. 2nd, for those starting to build; here are those videos that will cover things you may have missed: 1. Chat channels: https://youtu.be/G4q0HQ9_VkI 2. Voice channel: https://youtu.be/WynWnFqIhws Some common issues tend to arise on configurations will calendars from the GoHighLevel side, However we provide robust meta information in the task performed in the conversations tab in the client portal for you to see. All videos together amount to around 47 minutes in total since they are around 15 minutes a piece and should help with step-by-step foundational steps. Let us know if this helps. -- Thanks, Assistable.ai Team