What I Discovered After Setting Up SIP Trunking for One Number Voice & Text in Assistable

I set up SIP thinking I could use the same number for both texting and calling. However, I quickly realized that in Assistable, you can’t assign both a text bot and a voice bot to the same phone number. This limitation made my initial setup feel a bit pointless.

To simplify, I think it’s better to set up a voice bot on a dedicated Assistable-purchased number, then forward calls from my texting (LC) number to this voice number. This setup isn’t a single, unified phone number, but it’s straightforward and sidesteps the restriction where each bot (voice or text) requires its own unique number.

Ideally, if we could change the caller ID on the Assistable voice number to match the LC texting number, it would make the whole experience feel seamless—one number for both calling and texting.

Does this logic make sense, or am I missing anything?

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