✅By the end of this video, you'll know whether to fire someone or invest in further training, Zup amigos! Do you have team members who are not performing up to your expectations or VAs that are suddenly disappearing? And you're starting to wonder if maybe you should let them go... But you might also be thinking: "maybe it's my fault they are not performing at their top level." Then this episode is going to be perfect for you, especially if you're an online course creator, agency owner, or a coach! Today, we'll discuss how to use KPIs to track performance and which KPIs you should consider if you want a successful team. And we're also going to talk about how communication impacts whether or not you should let someone go. I'll share my military experience, why 'hire slow, fire fast' makes ZERO sense, and offer insights into understanding if you're getting ROI on your team! We'll also discuss the importance of long-term investment in your team and the value of a solid feedback loop to avoid future hiring mistakes! 👀Click here to watch on YouTube! 🎧 Click here to listen on Spotify Timeline 00:14 What KPIs to Track Team Performance 02:40 The Importance of Communication When Hiring 05:02 Setting and Evaluating Team Performance 10:21 Train or Let Go: Making Informed Decisions 13:07 Conclusion and Final Tips

Are you feeling frustrated with your virtual assistants (VAs) or teammates who just can't seem to meet your reasonable expectations? (Listen to episode 1 here: https://open.spotify.com/episode/6ZCqGibPagvT8Zi3NDGFR9?si=d1ed455e7e31443b ) Today, we're diving into a game-changing strategy to improve the quality of work from your VAs with just three simple words. About a year ago, I traveled to Sevilla with a picky friend. We spent an absurd amount of time trying to find the perfect vegan restaurant that also ticked other boxes like ambience and cost. After multiple attempts and eventual frustration, I realized this is how many of us manage our teams—batting them with incomplete or ever-changing instructions! This dinner fiasco was an eye-opener. Many of us give our teams impossible tasks because we fail to provide clear and specific instructions. We need to be crystal clear about what we want, just like a wishlist for birthday gifts. 💪🏽The Three Words That Change Everything So, what’s the magical trio? Purpose, End State, and Rules. Let’s break them down. ❔Purpose: Why is the task important? This connects a task to the greater mission of your business. 🥅End State: What will the world look like after this task is complete? How will we know the job is done satisfactorily? 📏Rules: What are the do’s and don'ts? This sets the boundaries within which creativity and execution should happen. If you think your tasks are too difficult to delegate... 👇🏽 Let me share my background. I was a team leader in military bomb disposal. Picture the high-stakes scenario: I had to delegate complex tasks like medical and contingency plans to my team while focusing solely on the bomb. 💣 The same principle applies to business—you focus on your "bomb," or 5% that moves the needle, while your team handles the rest.

Imagine if ... Once you press "stop record" on your phone, the next time you see that video is when you're checking the analytics to see it has gone viral! I’ve seen so many entrepreneurs like you spend countless hours editing IG reels and social media content, only to find it either not getting it done at all or taking precious time away from what's actually growing the business. That's why I've put together a special live training that outlines exactly how to transform your most time-wasting tasks into clear, actionable instructions that even a $7/hour VA can easily follow. Imagine reclaiming your time while still getting consistent, high quality content that sounds just like you, out there! This is going to be a small, intimate live training limited to 10ppl, so you’ll get the support you need to make this work for your business. To see all the tools and templates you'll get, and secure your spot, clicking the link below. 👉🏽CLICK TO REGISTER👈🏽 (and comment below) Looking forward to seeing you!