A big thing we talked about at the mastermind yesterday was how onboarding your new members creates a higher LTV (lifetime value) Here is a strategy that uses everything I learned about onboarding at the 1-day event that I'm going to implement in all of my communities 1. don't have someone comment on a START HERE post that no one reads have them create an individual post having the person introduce themself and tell the community about why they joined This is great because this person's post will get way more engagement from your community on an individual post than a comment It adds a sense of welcome and belonging 2. Have them download the APP ASAP The more that your customers spend time on the app the longer they will keep paying 3. Onboarding call this is by far the most important step you need to be seeing your customers face to face within a couple of days Do this even if your community is free it's perfect practice for when you make a paid group BONUS - Add a cancellation video and DM all churning members this was a feature that was added a couple of weeks ago Alex Hormozi said that on average. a community that has a cancellation video sees a 7% decrease in churn

@Sam Ovens

@Sam Ovens was kind enough to let me test the new audio-chat thingy. So Yesterday, I made a post in my free group letting people know we'd be going live at 10:30AM today. I also emailed my members at like 10:23AM today or something and told them about it. (Classic.) It. Was. Awesome. We had around 30 people on. Nobody got confused about how to use it. I was able to see who was talking. You have the ability to mute people if you need to. (There was no need). Our members loved it. THANK YOU to the team at Skool who made this. Zero complexity. Pure simplicity. And we didn't break it. Oh! And it works from the mobile app too!

Just finished hosting 50+ Skoolers from around the world in my hometown Belfast. Here's three things I learned to help you plan your first IRL event :) // 1. Don't plan the schedule too strictly Everyone's favourite moments of the week were unplanned. - The unexpected topics we covered - The random places we went for dinner - And the laughs/tears we shared along the way There's a reason why @Sam Ovens and @Alex Hormozi start every single 1-day with a blank page. @Nick Guadagnoli calls it "emergence theory," and it's the secret sauce most IRL events skip. (It took me 7 back-to-back trips to Vegas to finally figure this out lol. Don't take as long as I did). // 2. Leave a little wiggle room for things to "go wrong" Something @Ted Carr and I always talk about is that "the difference between a trip and an adventure is that something goes wrong." - Getting stuck in fog while hiking up a mountain - Forgetting a towel while going sea-swimming - Not having enough chairs because so many people showed up All these things created "shared experiences" for us to go through together — which resulted in super-powerful memories, bonds and stories. We didn't get it all right. But we had a lot of fun along the way. // 3. Your Community is craving in-person connection more than you think. People spent thousands of dollars to fly to Belfast from places like Canada, France, Holland, Switzerland, Germany, United States, and Australia (35 hours). The one reason they came? (According to @Calvin Hollywood) "Proximity," AKA to be around: - Like-minded people - Who are trying to achieve the same goal - And a group where they felt like they belonged This is the reason people joined your community in the first place. Why not take it offline?

If so, post your pics below. If not, why not?! // @Calvin Hollywood, @Goose Dunlavey, @Patrice Moore and @Dion Trades just landed in Belfast 🤫 Where's @Ted Carr