I'm new to this business and currently operating from my home office. For now, I schedule in-person interviews at a neutral, public location—the shared parking lot of the local police department and public library, and then conduct the interviews in the library hall. Before scheduling, I always ask candidates to let me know in advance if they can’t make it, so I don’t make the trip unnecessarily. Today, I scheduled three in-person interviews after initial phone screenings. One candidate texted me early in the morning to cancel, which was great. However, the second didn’t show up and, when I reached out, he said he changed his mind because meeting in a parking lot/library seemed odd without a formal office. The third candidate also didn’t show and didn’t respond to my messages. I’m considering switching to a local coffee shop or renting an office space by the hour to make the process more professional. My frustration isn’t about candidates changing their minds—I understand that happens—but it’s about the lack of basic courtesy to send a simple text if they decide not to show up, especially when I specifically ask for that heads-up. Any thoughts or advice on handling this would be appreciated! In particular, I am interested how did you handle this when you did not have an office and was interviewing candidates!!

Hi everyone, looking into workman comp by chance does anyone have a reliable recommendations regarding a company referral? Hiscox,progressive wrote me off for workman comp with no explanation and I have general liability with them and they are big on the northeast. Can one operate on general liability is there a legal loophole around this . Does a per diem policy exist per job vs having it year around for workman comp? Ct and ny area

Hello, I have a referral for a residential post-construction cleaning client. After submitting my bid—which included post-construction cleaning, internal and external window cleaning, and power washing a 300 sq. ft. area near the pool—the client said my quote was too high. He believes the job should take no more than a day to a day and a half, noting that the interior is mostly clean and that the primary focus is on the windows. His suggested budget is less than half of what I originally quoted. He also mentioned that after final fixes, the painters, floor finishers, and plumbers would clean up after themselves. He offered to send photos for a revised quote instead of having me visit the property again, as it’s about an hour away. I’m hesitant to rely solely on pictures, as I don't want to commit to a quote without a clear understanding of the actual workload. Additionally, I’m uncomfortable with the client estimating how long the job should take, as it may not be accurate. If I do proceed with a quote based on photos, I’m considering including a clause that states the price is subject to change after an in-person inspection. Any thoughts or recommendations on how to navigate this?

Quick question, I'm curious what is standard and how y'all manage this. In our contracts we have Holiday's listed that we do not work on. When a cleaning day falls on a holiday do y'all schedule the clean for a different day that week, or just skip it all together?

In just four and a half hours away, we have a Hot Seat call with @Kendra Watkins. Woohoo! Starting to warm up!