I'm new to this business and currently operating from my home office. For now, I schedule in-person interviews at a neutral, public location—the shared parking lot of the local police department and public library, and then conduct the interviews in the library hall. Before scheduling, I always ask candidates to let me know in advance if they can’t make it, so I don’t make the trip unnecessarily. Today, I scheduled three in-person interviews after initial phone screenings. One candidate texted me early in the morning to cancel, which was great. However, the second didn’t show up and, when I reached out, he said he changed his mind because meeting in a parking lot/library seemed odd without a formal office. The third candidate also didn’t show and didn’t respond to my messages. I’m considering switching to a local coffee shop or renting an office space by the hour to make the process more professional. My frustration isn’t about candidates changing their minds—I understand that happens—but it’s about the lack of basic courtesy to send a simple text if they decide not to show up, especially when I specifically ask for that heads-up. Any thoughts or advice on handling this would be appreciated! In particular, I am interested how did you handle this when you did not have an office and was interviewing candidates!!

Hi everyone, looking into workman comp by chance does anyone have a reliable recommendations regarding a company referral? Hiscox,progressive wrote me off for workman comp with no explanation and I have general liability with them and they are big on the northeast. Can one operate on general liability is there a legal loophole around this . Does a per diem policy exist per job vs having it year around for workman comp? Ct and ny area

Hey all! sorry this is long.. The meeting yesterday went amazing! They told me that they appreciated my communication and professionalism. It went so well that they want me to manage inventory for the cleaning supplies. The current supplies that they are using are very dingy, such as the broom and the mop. I explained this to them and they express that the current cleaning lady takes the products mop heads home and washes them. I informed them that we don’t have any issue with doing that, but they do need to replace them every so often. they want me to quote them on supplies, but I really don’t know where to start. And they really don’t have much cleaning products. I purchased mark’s proposal template that has that information, but I don’t know how to go about ordering and managing that inventory. Need to know of some good commercial cleaning suppliers? In addition, they want me to quote how much it would be for me to do ground level exterior window cleaning and to do a deep clean on walls and baseboards. Do I charge the cleaning for the baseboards and the wall separately from a regular deep clean? In addition, I was thinking of bringing my own products and supplies for the first month at no cost to them to show them the difference in cleaning quality and just ask that they replace the broom head? I really don’t like the mop type that they use and would like to use a microfiber wet mop as they have vinyl flooring. How should I recommend this?

Today I am working on an SOP for cleaning commercial office buildings. I can't afford to sign up for process street at the moment, anybody have any good resources or tools?

Does anyone have experience using service channel, if so can you provide some feedback? @Mark Lineberry this is free howevermay not work well without uniforms and business licenses but once those are in place....