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Owned by Josh

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6FC

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Start From Scratch to $100K

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Commercial Service Blueprint

Private • 115 • $99/m

8 contributions to Start From Scratch to $100K
Got the client
I landed the client!! This has been a 1.5 month process and I have my first client! They spoke so highly of my professionalism and it just made me want to deliver exceedingly above their expectation! So now, I need to hire someone or do I go and do the cleaning myself.
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New comment 6d ago
1 like • 10d
I agree with Trever. Get it started, learn the building, then hire someone.
You just never know...
Hi everyone! I just wanted to share something that I hope encourages you. In addition to building my cleaning business, I also hold a real estate license and work another part-time job in the evenings. Recently, I made the decision to put my real estate license into a holding company. While it was a bit of a letdown—because I do enjoy that field—both businesses require a tremendous amount of time and financial commitment, which became a strain. When I called my association to start the process, a woman I know there reminded me of their affiliate program. She checked their database and noticed they didn’t have any cleaning companies as affiliate partners. We decided to sign up as a partner, and she mentioned that an email will be sent to all association members on Monday, introducing us as a new affiliate partner and providing our contact information. This came about from simply answering a question she asked me: “So, Tracey, what are you going to be doing now that you’re pausing your real estate business?” I replied, “I’m growing my cleaning company.” Even though I know this is the right decision, I still felt a little down about stepping away from real estate. But I made sure to approach the phone call with a positive attitude, and I believe she picked up on that energy. What initially felt like a step backward has, I believe, turned into two steps forward.
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New comment 10d ago
1 like • 10d
I used to be the executive of a Realtor Association. They are like chambers of commerce for real estate related professionals. Cleaning companies rarely join these as affiliate members, which is why it’s such a great idea to do so. You will stand out. This is much better for residential cleaning companies, but commercial companies can do well too due to the other affiliate members. There will be many real estate attorneys, mortgage loan officers, insurance agents, etc.
Where do you meet your job applicants for a quick 5-10mins interview?
I'm new to this business and currently operating from my home office. For now, I schedule in-person interviews at a neutral, public location—the shared parking lot of the local police department and public library, and then conduct the interviews in the library hall. Before scheduling, I always ask candidates to let me know in advance if they can’t make it, so I don’t make the trip unnecessarily. Today, I scheduled three in-person interviews after initial phone screenings. One candidate texted me early in the morning to cancel, which was great. However, the second didn’t show up and, when I reached out, he said he changed his mind because meeting in a parking lot/library seemed odd without a formal office. The third candidate also didn’t show and didn’t respond to my messages. I’m considering switching to a local coffee shop or renting an office space by the hour to make the process more professional. My frustration isn’t about candidates changing their minds—I understand that happens—but it’s about the lack of basic courtesy to send a simple text if they decide not to show up, especially when I specifically ask for that heads-up. Any thoughts or advice on handling this would be appreciated! In particular, I am interested how did you handle this when you did not have an office and was interviewing candidates!!
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New comment 8d ago
1 like • 10d
We switched to zoom during Covid and never went back to in person interviews.
Holidays
Quick question, I'm curious what is standard and how y'all manage this. In our contracts we have Holiday's listed that we do not work on. When a cleaning day falls on a holiday do y'all schedule the clean for a different day that week, or just skip it all together?
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New comment 8d ago
4 likes • 10d
Depends for us on what day the holiday falls and how many days/week we clean for that client. For instance, we have a client that we clean for 1x/week on Mondays. There are several Monday holidays throughout the year. To skip the week would be unfair to the client, so we clean on a different day instead. But for clients that we clean for 3x/week on Monday, Wednesday, and Friday/Weekend, we would not make up the cleaning we missed on the Monday holiday b/c it would not affect them. I created a rubric that outlines what we do in every holiday scenario we encounter.
How do you all track your quarterly, monthly, every other week cleaning tasks?
I’ve divided the cleaning tasks for my largest client into weekly, bi-weekly, monthly, and quarterly categories. When I handle everything myself, tracking is manageable. However, now that I have a team, I’m unsure of the most effective, easy, and time-efficient way to track these tasks to ensure nothing gets missed. What would be the best approach? How do you track?
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New comment Oct 27
1 like • Oct 22
I have a repetitive color week system. (Red, Green, Blue, Gold). It creates rhythm for my business. So nothing is scheduled “monthly”, but rather repeats every four weeks. Same for quarterly, it would repeat every 12 weeks instead (on the same color week). This allows for us to create a consistent & predictable pattern that can be easily scheduled far into the future. You can set these up as repeatable projects in most calendar or operational software programs.
0 likes • Oct 25
@Avi Arturovi do you have items that need to be cleaned once/month? How do you manage it now?
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Josh Melton
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3points to level up
@josh-melton-5443
Commercial Cleaning Business Owner

Active 2d ago
Joined Aug 27, 2024
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